Refund policy

Return, Exchange & Refund Policy

Last updated: 30-04-2025

1. Returns Eligibility

  • Returns are only accepted for damaged, defective, or incorrect items
  • You must inform us within 24 hours of delivery
  • A clear unboxing video is mandatory as proof (without cuts)

To be eligible:

  • Item must be unused, unworn, and in original condition
  • Must include original packaging, tags, and invoice

2. Return Window

  • Return requests must be raised within 24 hours of delivery
  • Approved returns must be shipped back within 7 days
  • Once approved we will initiate the further process 

3. How to Request a Return

Contact us with proof:

If approved:

  • We will provide return instructions
  • Do not send items without approval (they will not be accepted)

4. Return Shipping

  • For damaged or wrong items → Return shipping is borne by us
  • For any other approved cases → Customer bears return shipping cost

5. Refund Policy

  • Refund is processed after quality inspection
  • Timeline: 2–7 working days after approval
  • Bank processing may take additional time

Refund modes:

  • Prepaid orders → Original payment method

6. Exchanges

  • Exchanges are only available for damaged or incorrect items
  • If replacement stock is unavailable → refund will be issued
  • Once approved the exchage items will be delivered within 6 to 7 days

7. Order Cancellation

  • Orders can be cancelled only before dispatch
  • After dispatch:
    • Cancellation is not possible
    • You may refuse delivery
    • Refund will be issued after deduction of shipping & COD charges

8. Important Notes

  • Shipping & COD charges are non-refundable
  • Discount coupons cannot be converted to cash
  • Refund for discounted items may be issued 

9. Return Address

Amuthan Vedics
#87, Akill Nagar, Thirumuruganpoondi
Avinashi, Tirupur – 641652
Tamil Nadu, India

10. Contact Us

📧 info@amuthanvedics.com
📱 +91 9087748774
🕒 Mon–Sat, 10:00 AM – 6:00 PM